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Job Purpose

The Chedi El Gouna is looking for a Minibar Attendant responsible for taking care of all par stock, refreshments, general cleaning, re-setting up the rooms, technical check and cashiering detail as well as guest service, and responsible for minibar achievement and exceeding guest expectations.

Key Responsibilities

  • Assures that all minibar units are stocked as per Company standards and checklists.
  • Checks all the rooms daily for minibar consumption and fills the minibar voucher accordingly.
  • Checks the rooms which are due out early in the morning.
  • Forwards the minibar vouchers to the front desk.
  • Cooperates with Housekeeping and Engineering.
  • Takes information of the guests who have a special request and informs the Room Service Manager accordingly.
  • Ensures that all minibar units are clean and working.
  • Ensures that the minibar trolleys and storerooms are clean and properly stocked as pars.
  • Requisitions the minibar items from the stores as per recorded daily consumption.
  • Responsible for checking the expiry dates of the products.
  • Keeps healthy communication with the cost control.
  • Ensures that all complaints are personally dealt with and reported to Room Service Manager in a timely manner.
  • Checks all the minibar vouchers for accuracy.
  • Acts in accordance with policies and procedures for security, health, fire, and hygiene matters.
  • Respects guests' privacy and confidentiality.
  • Uses master keys as policies and procedures.
  • Is alert all the time that unrelated personnel should not be dealing with minibar trolleys.
  • Delivers “Lost & Found ” properties directly to Housekeeping Department.
  • Informs Room Service Manager and Security if there is anything unusual, suspicious or problematic cases.
  • Records daily posted minibar vouchers against consumption and delivered voucher value to monitor the diff. in order to find specific reasons on time.

Qualifications

  • Minimum High School Graduate
  • Minimum 3 years similar position in the hospitality industry
  • Fluent in English
  • Other foreign languages
  • MS Office and PowerPoint
  • Scanning and digital equipment knowledge

How to Apply

To apply for this job position, please send your CV and a personal photo to [email protected] and [email protected].

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