Channels information and instructions between Housekeeping and other departments.

Main Duties

  • Answers telephone and coordinates messages between guests, Housekeeping, and other departments
  • Is responsible for maintaining logbooks as per instruction
  • Keeps his/her work area clean and tidy
  • Is responsible for recording Orders requests
  • Maintains appropriate standards of conduct, dress, hygiene, and appearance according to the hotel standards
  • Is thoroughly familiar with the hotel’s emergency procedures and in a state of preparedness for any emergency, which may occur.
  • Other duties as assigned.
  • Ensures forwarding and receiving of all information about the department to maintain set standards and achieve guest satisfaction
  • Receives, records, and distributes various reports
  • Receives, records, and transmits guest requests accurately
  • Responsible for entering accurate room status into the computer daily and investigating discrepancies
  • Maintains and updates administrative data
  • Maintains key control
  • Monitors lost property
  • Maintains working area and equipment in a proper state of cleanliness and repair
  • Report guest complaints to Executive Housekeeper or delegate immediately
  • Complies with hotel’s health, safety, and hygiene policies and adheres to conduct personnel grooming and hygiene standards
  • Attends meetings and training sessions as required
  • Is multi-skilled as a Room Attendant as well as in other areas of Housekeeping
  • Adheres to Housekeeping standards and procedures and enforces the same
  • Maintains good relations with the housekeeping staff and other interfacing departments, in particular, Front Office and Engineering

How to Apply

To apply for this job position, please send your CV and a personal photo to [email protected]

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