Orascom Hotel Management invites you to become an integral part of our team as an F&B Supervisor at The Chedi El Gouna.
Key Responsibilities
Oversee the service of all food & beverages within the hotel in absence of the Restaurant Manager
Apply attention to detail to the way in which food and drinks are presented ensuring the customer receives a quality product every time
Be passionate about food, beverage and customer service, seeking to ensure that the highest standards are met at all times
Complete minor food preparation tasks as necessary to assist with food service
Be in attendance at core meal times ensuring that all customers receive the best possible service as well as providing an initial point of contact should there be any questions or complaints
Actioning customer compliments by praising staff and resolve complaints satisfactorily, referring to your line manager where necessary
Managing the restaurant and bar booking sheets
Liaise with chef on duty to ensure seamless food service and ensure good communication with head chef to provide feedback on food service
Organizing and delivering events and functions to the required standards
Liaise with the events coordinator regarding organization of functions and events