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Job Purpose

The Chedi El Gouna Hotel is looking for a Bartender responsible for preparing and serving beverages as well as food to guests during an assigned shift in a courteous and professional manner according to proper service standards as set by Company.

Key Responsibilities

  • Serves guests their food and beverage in a prompt, courteous manner as per the standard sequence of service.
  • Ensures that the outlet is clean, neat and tidy, and ready to accept guests.
  • Upsells or promotes all specials advertised in the outlet as well as promoting slow-moving items.
  • Has a thorough understanding and knowledge of all food and beverage items on the menu and the ability to recommend Food & Beverage combinations and upsell alternatives.
  • Responsible for all side duties described in the job task checklist and to complete all side work prior to the opening and closing of the restaurant.
  • Stocks all supplies and glassware ordered by the bar manager.
  • Approaches guests and suggests cocktails, wines, or non-alcoholic beverages and recommends promotional items.
  • Maintains knowledge of bar inventory and wine selection to respond properly to guest questions.
  • Maintains a thorough knowledge of beverage recipes and mixing procedures.
  • Is able to entertain the guests with freestyle, mixology, and creating cocktails.
  • Is able to create new cocktails on the spot.
  • Has an extensive knowledge of cocktails and mocktails.
  • Informs guests of the last call.
  • Maintains proper bar cleanliness. Assists in maintaining responsibility for the setup and cleanliness of the entire bar and adjoining lounge area at all times.
  • Arranges furniture in the bar area as needed.
  • Displays beverage selection in an attractive manner.
  • Ensures that the bar is stocked with mise-en-place and kept clean and tidy at all times.
  • Has a thorough knowledge of how to handle intoxicated individuals.
  • Ensures that bar guests receive their orders promptly and courteously.
  • Ensures proper garnishing of drinks.
  • Checks periodically with guests to see if they would like anything else.
  • Presents the check to the guests according to the outlet standards.
  • Knowledgeable of all ingredients and prices of the food and beverage listed on the menu.
  • Follows the cash handling procedures and processes all guest orders through MICROS before any dish or beverage is served.
  • Monitors operating supplies and reduce spoilage and wastage.
  • Handles guest inquiries in a courteous and efficient manner, reports guest complaints or problems to supervisors if no immediate solution can be found, and assures follow-up with guests.
  • Attends work on time as scheduled.
  • Acquires a working knowledge of the hotel, in-house facilities, and local information to respond to guest questions in these areas as required.
  • Demonstrates teamwork by cooperating and assisting co-workers as needed.
  • Handles all food, beverage, and operating equipment with care in order to minimize breakage/wastage.
  • Ability to rotate throughout each of the food & beverage outlets.
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
  • Understands and strictly adheres to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
  • Ensures that all potential and real hazards are reported and rectified immediately.
  • Understands and strictly adheres to the Hotel’s Employee rules & regulations.
  • Reports for duty punctually wearing the correct uniform and name tag at all times.
  • Performs any other duties as assigned by management.

Qualifications

  • High school graduate or equivalent, preferably with a specialization in Hotel/Restaurant.
  • Minimum of two years experience as a bartender in a 5-star hotel restaurant preferably.
  • Fluent in the local language.
  • Fluency in English.
  • Fluency in a third language is a plus.

How to Apply

To apply for this job position, please send your CV and a personal photo to [email protected] and [email protected].

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