Safe and Easy

Our booking engine uses security certificates and encrypt all your data. Your credit card details are required as a guarantee and are safely stored. Booking steps are easy!

Convenient

Book online any time, on any device, and you’ll immediately get your confirmation. No booking fees.

Guaranteed Reservations and Deposits:

All reservations must be guaranteed with a credit card.

Advance deposits may be required during predetermined dates and for Special promotions such as Non refundable – advanced booking offer. Please check rate policy.

If you prefer to make your payment with a bank transfer, kindly contact our reservation department.

Cancellation Policy

 

For flexible rates: Reservations must be canceled 72 hours prior to the arrival date unless otherwise stated. For cancellations that occur within 72 hours prior to the arrival date, and in case of no show, a one-night fee including taxes will be charged to your credit card.

 

In case of non-refundable rates: Reservations cannot be cancelled or modified. Full stay will be charged at the time of the booking.

Please check the Rate Policy for all details as the Cancellation Policy may vary and can be specific for each hotel.Modify or cancel your reservation.

 

 

Early Check-in and Late Check-Out

 

Are available as a courtesy based on availability. Please check with our front office.

 

Know Before you Go

 

  • Check-in time: 2 pm 
  • Check-out time: 12 pm
  • The following credit cards are accepted: Visa, American Express and Mastercard.
  • No pets are allowed in any El Gouna hotel.
  • Minimum check in age is 18 years old.
  • Guests must show their current government-issued proof of identity at the time of check-in.
  • Photo identification and credit card used for booking are required at check-in for incidental charge.
  • Airport transfer is available on request: Please send your flight details to our reservation department or provide it through your booking comments.
  • Above policies are not valid for all hotels. Please check your booking process, specific policies, age and other requirements for El Gouna hotels.
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Dear Valued Customers,

Please note that El Gouna Hotels are temporarily closed until April 8, 2020 as a result of government-enforced actions related to COVID-19.
If you need to adjust or cancel a reservation or rebook for another date, please contact the hotel directly by email [email protected]

We thank you for your continued support.
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