Channels information and instructions between Housekeeping and other departments.

• Answers telephone and coordinates messages between guests, Housekeeping, and other departments
• Is responsible for maintaining logbooks as per instruction
• Keeps his/her work area clean and tidy
• Is responsible for recording Orders requests
• Maintains appropriate standards of conduct, dress, hygiene, and appearance according to the hotel standards
• Is thoroughly familiar with the hotel’s emergency procedures and in a state of preparedness for any emergency, which may occur.
• Other duties as assigned.
• Ensures forwarding and receiving of all information about the department to maintain set standards and achieve guest satisfaction
• Receives, records, and distributes various reports
• Receives, records, and transmits guest requests accurately
• Responsible for entering accurate room status into the computer daily and investigating discrepancies
• Maintains and updates administrative data
• Maintains key control
• Monitors lost property
• Maintains working area and equipment in a proper state of cleanliness and repair
• Report guest complaints to Executive Housekeeper or delegate immediately
• Complies with hotel’s health, safety, and hygiene policies and adheres to conduct personnel grooming and hygiene standards
• Attends meetings and training sessions as required
• Is multi-skilled as a Room Attendant as well as in other areas of Housekeeping
• Adheres to Housekeeping standards and procedures and enforces the same
• Maintains good relations with the housekeeping staff and other interfacing departments, in particular, Front Office and Engineering

To apply for this job position, please send your CV and a personal photo to [email protected]