Hospitality Management Bachelor Degree or equivalent in any related field such as Administration or Tourism Management.
3 to 5 years experience in a front office senior management position, preferably in a five star international hotel
We are looking for a Guest Relations Officer (female, German speaking) to provide high-quality service to our hotel guests.
Assist the Food and Beverage Manager in all responsibilities, replace him/her in his/her absence and assist in any of the outlets or banquets when necessary.
The incumbent in the position is responsible for leading and managing all sections of the Front Office Department during the night shift in order to ensure the highest standards of service in accordance with the operating procedures and Palmariva Standards. He/she is responsible for the smooth running of the hotel operations during the night shift.
To ensure service delivery at every point of sale in the Food and Beverage Department.
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