Book Directly Online for a Best Rate Guarantee
We want our customers to be confident that they are getting the best rates when they book directly through www.elgouna.com In fact, we are so confident in our Best Price Guarantee that in the unlikely event that you do find a cheaper rate elsewhere before booking with us, we will always match that rate.
If you book a room through our website (www.hotels.elgouna.com or www.elgouna.com) and, within the next 24 hours, find a better rate elsewhere on the web for the same dates, the same hotel and the same room category, we will match that rate for you.
So before you book elsewhere, check our website!
If you find a better rate for the same offer (i.e., the same hotel, dates, room category, rate conditions, etc.) within the following 24 hours on another website, then simply contact us (on 16444 within Egypt or +20224616137 outside Egypt) within 24 hours of booking the reservation and ask that the Best Rate Guarantee be honored. After verifying the information, our customer service department will confirm your reservation at the better rate, ensuring that your reservation is made under the best possible conditions so you can make the most of your stay with us.
Our Best Rate Guarantee is not available on: Opaque Websites (where the hotel brand and specific hotel are not known prior to arrival), hotel packages or travel packages bundled with flights, car hire etc. Discounted rates are not available to the general public, e.g. corporate, government, supplier, employee, group and other discounted rates as well as taxes, gratuities, service charges, early departure fees, or other fees and incidental charges.
The Best Rate Guarantee policy is not valid for: Mövenpick Resort & Spa El Gouna, Three Corners Rihana Resort, Inn, and Ocean View.